Support
Remote UK
Full-time
£32k - £38k + equity
Customer Support Specialist
The role
You’ll be the human that replies within an hour - helping households connect devices, understand plans and save more.
What you’ll do
Answer chat and email from households
Turn common questions into help articles
Feed product insights back to the team
About you
Experience in a support or customer role
Patient, clear and genuinely helpful
Interest in home energy or tech
